Customer satisfaction is of the highest importance to us at Divine Aroma Scent . We want you to be happy with your purchase. If you are not satisfied with a product you may return it for a refund of the price less the shipping fee or for a credit on your account (subject to approval by Divine Aroma Scent). We will also happily exchange your item If it is broken in Transit.
PLEASE NOTE: You must email us for a product return authorisation number within 14 days of receipt of your product/s. Please follow our return procedure below.
For a return, refund or exchange, please contact by email or fill out our online webform. Please provide your order number and a detailed message as to why you will be returning the fragrance when contacting our customer service team whether it be via the phone or our online webform. After discussing the issue with you, we will provide you with an RA number that MUST be included with the product that is being returned to us.
Please send all returns to:
Divine Aroma Scent
19 , Aaron Avenue,
Darlington, SA – 5047